FAQ
Questions buyers ask.
Straight answers. If yours isn't here, ask us on WhatsApp, 24/7.
Getting started
What does Beato Capital do?
We're a US company that buys from China for businesses. Send us a photo or description of what you need: we find and check the factory, negotiate, follow production, inspect your goods and deliver them duty-paid to your door, installed if you need it.
How fast will I get a quote?
Within 8–36 hours, depending on the product.
What is the minimum order?
1 pallet. Most of our clients order from half a container to several containers.
Do I have to use every service?
No. Every service is available on its own: sourcing, factory checks, inspection, shipping, customs. You can bring your own customs broker, for example.
Which countries do you source from?
Mainly China. From our office in Foshan, our team works across the main manufacturing hubs: Guangzhou, Shenzhen and Dongguan, Zhongshan, Jiangmen, Xiamen, Yiwu, Ningbo and Zhejiang, Jiangsu, Shanghai and Shandong. Other countries are possible on request.
Our guarantees
What is the sample-match guarantee?
Your order will be the same as the sample you approved. We keep an identical reference sample and check production against it at the factory, before shipping. If your goods don't match the approved sample, you choose a remake, a replacement or a refund, at no cost to you. No exclusions.
What does the price lock cover?
Once we commit to a price, factory price increases, freight price changes, exchange-rate changes and unexpected costs on our side are ours to absorb. Government tariff or duty changes are passed on at cost, and changes you request are priced separately.
How long is a quote valid?
Usually 7–14 days, depending on the product.
Do you check factories before using them?
Always. Every manufacturer's background and quality are checked before any work starts.
Payment, shipping and customs
What are the payment terms?
30% deposit, 70% before shipping, and customs duties before delivery. Pay in USD, EUR or your local currency.
Is cargo insurance included?
Yes, always.
Do you work with businesses outside the US?
Yes. We deliver and install in Canada, France, Germany and the United Kingdom through our partners, with the same guarantees as in the US. Customs there are cleared by a local customs agent, and you can pay in USD, EUR or your local currency. We speak English, French, Russian and Chinese.
Can you deliver and install?
Yes, through our partners across the whole USA, and in Canada, France, Germany and the United Kingdom.
Who handles customs?
We clear US customs through our partner customs broker and can act as importer of record. We check anti-dumping duties before every quote. You can also use your own broker.
Ideas and products
How do you protect my product idea?
We register trademarks and patents in China through a licensed Chinese IP agency, sign NNN agreements with factories on request, and can split production between factories so no single one has the whole product. Parts are assembled in our own warehouse.
Do you design products?
No. We source existing products or manufacture to your finished design.
Start here
Send us a photo. Get factory prices in 8–36 hours.
Tell us what you need, how many and where it goes. We reply 24/7, from Los Angeles and Foshan.